Frequently-Asked Questions  


1)  What is the process of filing an Appeal?
2)  What is a Parcel ID Number (aka "PIN")?
  3)  I don't know my property's Parcel ID Number. How can I find out what my property's Parcel ID Number is?
  4)  What is an Assessment?
  5)  What can I do if I don’t agree with my Assessment?
  6)  What is "BOR" and what do they do?
  7)  How do I submit an Assessment Appeal?
  8)  When can I submit my Assessment Appeal?
  9)  Who is the Supervisor of Assessments for Will County?
  10)  Where is the Will County SOA Office located?
  11)  How can I contact the Will County SOA Office if I have questions?
  12)  Do I need to create an account on this website in order to file an Appeal?
  13)  I have an account, but I forgot my Password. What should I do?
  14)  I want to submit a Multi-Parcel Appeal that has properties that are in different townships. How can I do that?
  15)  I received a notice saying that my appeal submission was not accepted. Why wasn't it accepted? What can I do to resolve this issue?

 

For more information on property assessments and the tax process, read our FAQ page on the Will County Supervisor of Assessments main website (www.willcountysoa.com).

 


   

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1)  What is the process of filing an Appeal?

 
 

Will County's "Guide to Filing an Appeal" pdf brochure details the step-by-step process of filing a property assessment appeal.

 


   

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2)  What is a Parcel ID Number (aka "PIN")?

 
 

A Parcel ID Number is the identification code assigned to a property. Every property has its own unique Parcel ID Number. Parcel ID Numbers are used for record keeping and tax purposes in a county or geographic region. Some other names for Parcel ID Number are: "Parcel Number", "Property Index Number", and "PIN".

 


   

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3)  I don't know my property's Parcel ID Number. How can I find out what my property's Parcel ID Number is?

 
 

If you don't know your property's Parcel ID Number (aka "PIN"), you can look it up by using the Property Search Portal on Will County Supervisor of Assessments main website (www.willcountysoa.com). The Will County SOA Property Search Portal allows you to look up property in Will County by address, owner name, subdivision, sale date and/or amount, or PIN. Your Parcel ID Number (aka "PIN") can also be found on your tax bill and other such documents.

 


   

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4)  What is an Assessment?

 
 

An assessment is the property value that is officially entered in the county assessment books (sometimes called the "tax roll"). This value is used to determine what portion of the total tax burden each property owner will bear. Your Assessed Value is 33.33% of the Fair Market Value of your property. Remember, Will County uses a three-year study to determine assessments; therefore, we are always a year behind. For example, 2019 assessments are based off of sales data from 2018, 2017, and 2016.

 


   

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5)  What can I do if I don’t agree with my Assessment?

 
 

It is strongly recommended that you discuss your assessment with your local Township Assessor before you file a complaint at the County level. If you would still like to file a complaint/appeal after speaking with your local Township Assessor, you may file an appeal with the Will County Board of Review. Residential, Commercial / Industrial, and Farm appeal forms are available to download in PDF format.

 


   

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6)  What is "BOR" and what do they do?

 
 

BOR stands for "Board of Review". The Board of Review prides itself on assisting property owners with the Board of Review appeal process as well as the State appeal process. The Board of Review also approves Senior Assessment Freeze Exemptions and refers Tax Exemptions to the Illinois Department of Revenue. Appeals are processed, scheduled for hearing, reviewed and the final decisions are entered into the computer, then mailed to all appellants. The Board of Review considers all evidence presented before them to arrive at a fair and equitable assessed value within the guidelines of state statute. To find out more about the duties of the Board of Review, click here.

 


   

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7)  How do I submit my Assessment Appeal?

 
 

There are two ways to submit your appeal:

    1) Submit Appeal by Mail: Send your appeal to us at the Will County Supervisor of Assessments Office via postal mail. Our mailing address is the same as our office address:
                                                                                              Will County Office Building
                                                                                  ATTN: Supervisor of Assessments Office
                                                                                                  302 N. Chicago Street
                                                                                                        Second Floor
                                                                                                      Joliet, IL  60432


    2) Electronic Submission: You may submit your appeal via the web using this website. You must register a User Account, and then go to the Submit Appeal page to upload your appeal.

 


   

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8)  When can I submit my Assessment Appeal?

 
 

The Board of Review will be accepting 2020 appeal submissions from August 12, 2020 through September 14, 2020. Appeal Forms can either be obtained at the Will County Supervisor of Assessments Office, or you can download Appeal Forms here.

 


   

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9)  Who is the Supervisor of Assessments for Will County, Illinois?

 
 

The Will County Supervisor of Assessments is Rhonda R. Novak, CIAO/I. To learn more about Rhonda and her credentials, click here.

 


   

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10)  Where is the Will County SOA Office located?

 
 

The Will County SOA Office is located on the second floor of the Will County Office Building. The building address is the same as our mailing address:

                                                                                              Will County Office Building
                                                                                 ATTN: Supervisor of Assessments Office
                                                                                                  302 N. Chicago Street
                                                                                                        Second Floor
                                                                                                      Joliet, IL  60432

 


   

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11)  How can I contact the Will County SOA Office if I have questions?

 
 

You can call the Will County Supervisor of Assessments Office at (815) 740-4718 or you can send us a message using the web contact form. The Will County Supervisor of Assessments Office's hours of operatation are from 8:30 AM to 4:30 PM, Monday through Friday. The Will County SOA Office is closed on weekends and holidays.

 


   

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12)  Do I need to create an account on this website in order to file an Appeal?

 
 

In order to submit yor appeal electronically using this website, you must create a user account. Otherwise, you can send your appeal to our office via postal mail. Click here to register a new user account.

 


   

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13)  I have an account, but I forgot my Password. What should I do?

 
 

If you provided your e-mail address when you registered your account, you can use the password recovery feature. If you have forgotten your password and did not register your account with an e-mail address, you can call the Will County SOA Office at (815) 740-4718. You may also simply create a new account.

 


   

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14)  I want to submit a Multi-Parcel Appeal that has properties that are in different townships. How can I do that?

 
 

If you want to submit an Appeal that has multiple Parcel ID numbers that span multiple townships, you have two options:

1) You can file separate Appeals for the properties in each Township.

       ~ OR ~

2) You can contact The Will County Supervisor of Assessments Office and they will file your cross-township appeal for you.
You can call The Will County SOA Office at (815) 740-4718 or you can send the office a message using the web contact form.

 


   

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15)  I received a notice saying that my appeal submission was not accepted. Why wasn't it accepted? What can I do to resolve this issue?

 
 

Visit our Resolving Insufficient or Incomplete Appeal Submissions page which includes detailed explanations of the various reasons for which an appeal submission would not be accepted. The page also details what must done in order to resolve ach one of those issues.

After completing any documentation to resolve an incompletion or insufficiency issue, it must be sent to bor@willcountyillinois.com within ten (10) business days of the date on which the non-acceptance letter or e-mail notice was sent. Failure to comply with this request within that time frame will result in the dismissal of the appeal submission. This year's deadline to submit Board of Review appeals is September 14, 2020. If you have any further questions regarding your appeal submission, please call the Will County Supervisor of Assessments Office at (815) 740-4718.